privacy, terms, conditions
Your Privacy Is Important to Us
At Buckeye Ridge Rescue & Retreat (“Buckeye Ridge,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, make a reservation, or contact us.
PRIVacy policy
Your privacy matters to us. Any information you share is kept strictly confidential and used only to make your experience with The Pines seamless, safe, and truly personal.
information we collect
Personal Details: Name, email, phone number, and payment information when booking or inquiring.
Stay Information: Dates, room preferences, special requests, and meal bookings.
Website Usage Data: IP address, browser type, and interactions with our website.
how we use your info
To process and confirm reservations and payments.
To communicate with you about your stay, special services, and inquiries.
To improve our services and offerings.
To comply with legal obligations or protect against fraud.
sharing your info
We do not sell or rent your information. We only share with:
Service Providers: such as our payment processor (Stripe) and our exclusive private chef partner, when relevant to your stay.
Legal Obligations: if required by law or to protect our property and guests.
cookies
We use cookies to enhance your browsing experience and gather analytics.
You may disable cookies in your browser settings, but some site features may not function properly.
data security
We implement reasonable security measures to protect your data, but no online transmission is completely secure.
your rights
You can request access, correction, or deletion of your personal information by contacting us.
You can also unsubscribe from marketing emails at any time.
third party links
Our site may link to third-party services (like our chef’s business and exploration beyond the pines).
We are not responsible for their privacy practices.
updates
We may update this policy periodically. Updates will be posted here with a revised date.
PHONE NUMBER: 740-279-3150
3550 Blacklick-Eastern Road NE, Millersport Ohio 43046
terms, conditions + privacy policy
Welcome to Buckeye Ridge Rescue & Retreat (“Buckeye Ridge,” “we,” “our,” or “us”). By using our website, booking services, attending events, or visiting our property, you agree to these Terms and Conditions.
1. Bookings & Payments
All reservations, retreat bookings, and event fees must be paid in full by the deadline stated in your confirmation.
Payment confirms your reservation; spaces are limited and cannot be held without payment.
Cancellation and refund policies are outlined at the time of booking and may vary by service.
2. Animal Encounters & Retreat Experiences
Guests agree to follow all staff instructions during animal encounters, nature programs, and retreat activities.
For your safety and the welfare of our animals, touching, feeding, or interacting with animals outside of guided sessions is prohibited.
Buckeye Ridge reserves the right to remove any guest from an activity if safety rules are not followed.
3. Liability
Participation in retreats, encounters, and activities at Buckeye Ridge is at your own risk.
Buckeye Ridge is not liable for personal injury, illness, loss, or damage to personal property except as required by law.
Some activities are outdoors or involve animals; please dress appropriately and be mindful of physical limitations.
4. Health & Accessibility
Please inform us of any medical conditions, allergies, or accessibility needs when booking so we can best accommodate you.
Certain activities may have age, health, or mobility requirements, which will be noted in event descriptions.
5. Photography & Media
Guests may take personal photos but may not use them for commercial purposes without written permission.
By attending, you grant Buckeye Ridge permission to use photographs or video taken during events for promotional purposes, unless you request otherwise in writing.
6. Third‑Party Services
Buckeye Ridge occasionally partners with independent facilitators, chefs, and vendors for retreats and events. We are not responsible for their individual policies, practices, or services.
7. Conduct
We are a sanctuary committed to respect and healing. Guests are expected to conduct themselves with kindness toward staff, animals, and other guests.
Disruptive or unsafe behavior may result in removal from the property without refund.
8. Changes & Cancellations by Buckeye Ridge
We reserve the right to reschedule, modify, or cancel any event or service due to weather, animal care needs, or unforeseen circumstances. If this occurs, we will provide as much notice as possible and offer alternatives or refunds as appropriate.
9. Intellectual Property
All content on our website, including text, images, and branding, is owned by Buckeye Ridge and may not be copied, reproduced, or used without written permission.
10. Updates to These Terms
Buckeye Ridge may update these Terms and Conditions at any time. Updated versions will be posted on our website with a new effective date.
Privacy Policy
Effective Date: July 14, 2025
Buckeye Ridge Rescue & Retreat
(“Buckeye Ridge,” “we,” “our,” or “us”)
At Buckeye Ridge Rescue & Retreat, your trust is deeply valued. This Privacy Policy explains how we collect, use, and protect information when you visit our property, use our amenities, or interact with our website and affiliated links.
By accessing our services or facilities, you agree to the terms outlined below.
1. Scope of This Policy
This policy applies to all visitors, guests, volunteers, and clients of Buckeye Ridge Rescue & Retreat, including use of: The Buckeye Ridge property, The Pines Bed & Breakfast, animal therapy areas, and retreat amenities.
Our official websites and online booking platforms.
Any affiliated or third‑party links we provide for services such as private chefs, event vendors, or partner organizations.
2. Information We May Collect
Personal Information: Name, email address, phone number, billing information, dietary needs, or accessibility requests provided when you book or attend an event, retreat, or stay.
On‑Site Interaction Data: Sign‑in forms, event registration details, or volunteer agreements.
Technical Data: When using our website or online booking links, we may collect IP addresses, browser type, and usage data through cookies or analytics tools.
Affiliate Data: If you follow a third‑party link (for example, to book a private chef or off‑site experience), their privacy practices will apply. We are not responsible for outside privacy policies, but we carefully choose trusted affiliates.
3. How We Use Your Information
Confirm bookings, process payments, and deliver services on‑site.
Communicate with you regarding your stay, retreat, or volunteer activity.
Improve our facilities, website, and overall guest experience.
Provide safe, secure, and comfortable use of our property and amenities.
Share necessary details with trusted affiliates (e.g., a private chef for dietary needs) only when required to deliver the services you’ve requested.
4. Property & Amenities Privacy
While enjoying our grounds, animal therapy programs, or accommodations:
Personal items, conversations, and activities are respected. We do not record or share your experience without consent (except as legally required).
Photography or video for promotional purposes is only conducted with advance written or verbal permission.
Any health or personal information shared with staff remains confidential within Buckeye Ridge’s operations.
5. Outside Links & Affiliates
Our website or retreat materials may include links to third‑party vendors, partners, or affiliates.
We provide these links for convenience or as part of curated services.
We are not responsible for the privacy practices of these external sites.
Please review their policies before submitting information.
6. Data Security
We implement reasonable security measures (encrypted payment platforms, restricted data access, and routine reviews) to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
You may: Request access to or correction of your personal information.
Opt out of promotional communications at any time.
Ask us to delete personal information when it’s no longer necessary for services or required by law.
To exercise these rights, please contact us.
8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our services, amenities, or legal requirements. Updates will be posted with a new “Effective Date.”
Contact Us
For questions or concerns about this Privacy Policy or our practices:
Buckeye Ridge Rescue & Retreat
Thank you for trusting Buckeye Ridge Rescue & Retreat.
Your privacy and peace of mind are part of the healing environment we strive to provide.
Welcome to Buckeye Ridge Rescue & Retreat (“Buckeye Ridge,” “we,” “our,” or “us”). By using our website, booking services, attending events, or visiting our property, you agree to these Terms and Conditions.
1. Bookings & Payments
All reservations, retreat bookings, and event fees must be paid in full by the deadline stated in your confirmation.
Payment confirms your reservation; spaces are limited and cannot be held without payment.
Cancellation and refund policies are outlined at the time of booking and may vary by service.
2. Animal Encounters & Retreat Experiences
Guests agree to follow all staff instructions during animal encounters, nature programs, and retreat activities.
For your safety and the welfare of our animals, touching, feeding, or interacting with animals outside of guided sessions is prohibited.
Buckeye Ridge reserves the right to remove any guest from an activity if safety rules are not followed.
3. Liability
Participation in retreats, encounters, and activities at Buckeye Ridge is at your own risk.
Buckeye Ridge is not liable for personal injury, illness, loss, or damage to personal property except as required by law.
Some activities are outdoors or involve animals; please dress appropriately and be mindful of physical limitations.
4. Health & Accessibility
Please inform us of any medical conditions, allergies, or accessibility needs when booking so we can best accommodate you.
Certain activities may have age, health, or mobility requirements, which will be noted in event descriptions.
5. Photography & Media
Guests may take personal photos but may not use them for commercial purposes without written permission.
By attending, you grant Buckeye Ridge permission to use photographs or video taken during events for promotional purposes, unless you request otherwise in writing.
6. Third‑Party Services
Buckeye Ridge occasionally partners with independent facilitators, chefs, and vendors for retreats and events. We are not responsible for their individual policies, practices, or services.
7. Conduct
We are a sanctuary committed to respect and healing. Guests are expected to conduct themselves with kindness toward staff, animals, and other guests.
Disruptive or unsafe behavior may result in removal from the property without refund.
8. Changes & Cancellations by Buckeye Ridge
We reserve the right to reschedule, modify, or cancel any event or service due to weather, animal care needs, or unforeseen circumstances. If this occurs, we will provide as much notice as possible and offer alternatives or refunds as appropriate.
9. Intellectual Property
All content on our website, including text, images, and branding, is owned by Buckeye Ridge and may not be copied, reproduced, or used without written permission.
10. Updates to These Terms
Buckeye Ridge may update these Terms and Conditions at any time. Updated versions will be posted on our website with a new effective date.
Welcome to Buckeye Ridge Rescue & Retreat (“Buckeye Ridge,” “we,” “our,” or “us”). By using our website, booking services, attending events, or visiting our property, you agree to these Terms and Conditions.
1. Bookings & Payments
All reservations, retreat bookings, and event fees must be paid in full by the deadline stated in your confirmation.
Payment confirms your reservation; spaces are limited and cannot be held without payment.
Cancellation and refund policies are outlined at the time of booking and may vary by service.
2. Animal Encounters & Retreat Experiences
Guests agree to follow all staff instructions during animal encounters, nature programs, and retreat activities.
For your safety and the welfare of our animals, touching, feeding, or interacting with animals outside of guided sessions is prohibited.
Buckeye Ridge reserves the right to remove any guest from an activity if safety rules are not followed.
3. Liability
Participation in retreats, encounters, and activities at Buckeye Ridge is at your own risk.
Buckeye Ridge is not liable for personal injury, illness, loss, or damage to personal property except as required by law.
Some activities are outdoors or involve animals; please dress appropriately and be mindful of physical limitations.
4. Health & Accessibility
Please inform us of any medical conditions, allergies, or accessibility needs when booking so we can best accommodate you.
Certain activities may have age, health, or mobility requirements, which will be noted in event descriptions.
5. Photography & Media
Guests may take personal photos but may not use them for commercial purposes without written permission.
By attending, you grant Buckeye Ridge permission to use photographs or video taken during events for promotional purposes, unless you request otherwise in writing.
6. Third‑Party Services
Buckeye Ridge occasionally partners with independent facilitators, chefs, and vendors for retreats and events. We are not responsible for their individual policies, practices, or services.
7. Conduct
We are a sanctuary committed to respect and healing. Guests are expected to conduct themselves with kindness toward staff, animals, and other guests.
Disruptive or unsafe behavior may result in removal from the property without refund.
8. Changes & Cancellations by Buckeye Ridge
We reserve the right to reschedule, modify, or cancel any event or service due to weather, animal care needs, or unforeseen circumstances. If this occurs, we will provide as much notice as possible and offer alternatives or refunds as appropriate.
9. Intellectual Property
All content on our website, including text, images, and branding, is owned by Buckeye Ridge and may not be copied, reproduced, or used without written permission.
10. Updates to These Terms
Buckeye Ridge may update these Terms and Conditions at any time. Updated versions will be posted on our website with a new effective date.
explore soulful offerings
at the pines & buckeye ridge
At The Pines and Buckeye Ridge, we invite you to slow down, reconnect, and find purpose in play, healing, and heartfelt connection. Explore our curated offerings below—each one a meaningful step toward restoration, celebration, and community. every experience here is designed to nourish the spirit.
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JOIN OUR MISSION TO HEAL, RESTORE, AND UPLIFT, GET STORIES, EVENTS, AND LEARN ABOUT WAYS TO SUPPORT OUR CAUSE.
buckeye ridge
rescue & retreat
Luxury stays that nourish the soul. every visit supports something greater.
Buckeye Ridge
Rescue & Retreat
Luxury stays that A NONPROFIT SANCTUARY FOR HEALING THROUGH NATURE, CONNECTION, AND CARE
A NONPROFIT SANCTUARY FOR HEALING THROUGH NATURE, CONNECTION, AND CARE.
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Luxury stays that nourish the soul. every visit supports something greater.
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Office Hours
Monday to Friday9:00 am to 6:00 pm
Saturday9:00 am to 12:00 noon
Reservations Office
3550 Millersport Dr
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